Challenges
Creating a trusted network is inherently challenging, particularly when it involves the sensitive domain of childcare. Parents expressed fears about trusting anyone with their children, while organization clients were concerned with potential liability issues.
Carefully’s goal was to provide an affordable, accessible, and inclusive platform for parents while still prioritizing the safety of the children and families on the platform. Carefully needed a straightforward, automated solution that could efficiently screen users without overwhelming their operations and still aligning with their values of inclusivity and accessibility.
“Our users top concern is Trust and Safety when looking for community based options for care. Before implementing Checkr Trust, we relied mainly on manual reviews of user profiles and member reporting."
Solutions
Carefully needed an affordable, automated solution to strengthen its community-based childcare platform, ensuring safety while remaining inclusive. They wanted to go beyond the more commonly used sex offender data to flag all potentially harmful crimes.
They implemented Checkr Trust for its simplicity and effectiveness, gaining instant access to a national criminal database drawing from over 2,400 sources. This approach allows Carefully to identify potential risks efficiently and cost-effectively.
Checkr Trust’s flexible integration enables Carefully to tailor screenings according to their needs. Carefully chose to make screening optional, which respects user privacy and choice without compromising the platform’s integrity. Those who complete the screening receive a “trusted” badge, unlocking additional platform features and fostering greater community trust.
Checkr Trust also allows Carefully to filter for relevant criminal records, such as crimes against minors, ensuring only pertinent offenses are flagged, thus avoiding unnecessary exclusion due to minor infractions.
“Integrating comprehensive identity verification and safety screenings ensures that our members can connect with more confidence and the our team can breathe easier knowing that there are protections in place to make it more difficult for bad actors coming on to Carefully.”
Results
Carefully’s integration with Checkr Trust has notably enhanced the platform’s safety and trustworthiness, giving parents and community members a greater peace of mind, while also meeting their goals of inclusivity and affordability. The implementation proved to be a seamless and effective solution that has delivered substantial benefits on multiple fronts.
- Reduced operational burden: Checkr Trust’s easy and flexible integration meets Carefully’s operational needs, filtering for specific criminal records and automating screening processes in accordance with their policies.
- Positive User Experience and Increased Trust: Completing screenings earns members a “trusted” badge, unlocking features and enhancing community trust, providing reassurance for families entrusting other members with their children.
- Risk Deterrence: The criminal record screening deters individuals with potentially severe infractions, proactively enhancing community safety by mitigating potential risks.
- Business Development Advantage: Demonstrating a robust safety screening capability through Checkr Trust addresses client concerns, attracts new users, and reinforces Carefully’s reputation as an industry leader of safety in childcare solutions.
Conclusion
Carefully successfully integrated record screenings critical for building a community-based care platform. The partnership with Checkr Trust allowed Carefully to balance safety with inclusivity, increasing confidence amongst users and clients alike. By leveraging Checkr Trust’s efficient and automated solution, Carefully continues to support the needs of families while promoting a safe and welcoming community.
“It just works seamlessly for us, and we're really pleased with the support and creativity from the Checkr Trust team. I can’t think of any negatives, only positives."
